Sign in, devices and recovery

A HelloHQ account is optional for the local app. It is required for HelloHQ Sync, shared workspaces and the paid tools.

Sign in with an email code

Enter your email address and HelloHQ sends a short code. There is no password. The code expires quickly; request another if it does not arrive.

If your organization uses its own identity provider, choose Continue with your organization instead. The organization’s policy decides whether an email code is allowed.

Add a device

A new device becomes a key recipient only after an existing device approves it. Open the sign-in prompt on the new device, then approve it from a device that already holds the workspace key.

Recover with the Emergency Kit

The Emergency Kit is the recovery path. HelloHQ support cannot reset your master password or recover a lost kit, because it never holds either. Store the kit offline and somewhere you can reach it if a device is lost.

Sign out

Signing out revokes the session on this device. It does not delete the local workspace or the account.